Are we shifting from text to voice?

According to Stanford University we are faster in talking than in writing (no surprise) and the error rate is lower with voice than with text. Credit: BI Intelligence

Amazon Echo and Google Home have paved the way to interacting with home appliances (at least a few of them) using natural language. Apple is following with its recently announced HomePod (I found interesting the use of an array of six microphones to both improve sound detection and to create a virtual representation of the ambient and adapt the loudspeaker sound to best fit the acoustic of the ambient).

In a way the path started a few years ago (Siri was acquired by Apple on April 28th 2010 and included in IOs) but it is just recently that people are really starting to use voice interaction as their preferred way, and it is getting more and more seamless, that is you do it without actually noticing.

In this area I am a later adopter, basically forced by my kids who started last year sending voice messages rather than text ones, which over time prompted me to switch.

According to a study at Stanford University voice input can be three times faster than texting, which is not surprising at all, and can also be better in terms of error rate (2.98% vs 3.68%). The study makes a comparison of voice and text input both for English and Chinese Mandarin and looks at the uncorrected and corrected error rate. Notice, however, that in the case of text the error is a typing error and normally involves the mistyping of a letter, whilst in case of voice input the error involves the whole word since it is the “word” that is misunderstood by the voice analyser.

Voice recognition has made a significant progress in these last few years thanks to deep learning technology and much bigger data set.  It is bound to get even better whilst our ability to type, and mistype, is bound to remain stable. Hence the forecast by the Stanford team that we are likely to see a widespread shift from keyboards to mikes in the next decade.  The forecast that by 2030 keyboards will have disappeared is becoming more and more likely.

About Roberto Saracco

Roberto Saracco fell in love with technology and its implications long time ago. His background is in math and computer science. Until April 2017 he led the EIT Digital Italian Node and then was head of the Industrial Doctoral School of EIT Digital up to September 2018. Previously, up to December 2011 he was the Director of the Telecom Italia Future Centre in Venice, looking at the interplay of technology evolution, economics and society. At the turn of the century he led a World Bank-Infodev project to stimulate entrepreneurship in Latin America. He is a senior member of IEEE where he leads the New Initiative Committee and co-chairs the Digital Reality Initiative. He is a member of the IEEE in 2050 Ad Hoc Committee. He teaches a Master course on Technology Forecasting and Market impact at the University of Trento. He has published over 100 papers in journals and magazines and 14 books.