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IEEE Transactions on Professional Communication Call for Submissions: Special Issue on User-Generated Content and Its Effects on the Profession (December 2019)

Guest editors: Josephine Walwema (Oakland University), Hilary Sarat-St. Peter (Columbia College Chicago), and Felicia Chong (Oakland University)

A smartphone user types “extend smartphone battery life” into a browser search box; the results include a variety of proprietary and user-authored instructions. Medical patients posting in an online health forum question their doctors’ medical expertise and authority. A technical writer tasked with updating the assembly instructions for a product discovers that DIY instructions for the product are already available online. Technical communication students are given “best practices” for producing good instructional videos, but they find that popular YouTube tutorials often lack these attributes. These scenarios illustrate the many ways in which user-generated technical communication, catalyzed by user-generated practices and platforms, intersects with the work of technical communication practitioners, researchers, and teachers [1]-[3]. Information and communication technologies of the 1980s and 1990s nourished a shift in social organization characterized by decentralized, flexible network nodes based on shared interests rather than shared geographic space. This pervasive shift in social order has been described as the rise of a new network society [4]. As a result, we might ask whether we are seeing the rise of a new technical communication society.

Whereas previous scholarship has examined tactics that users deploy to navigate, elude, and subvert organizational strategies [5]-[7], our proposed special issue shifts to professional technical communicators in established organizations. How do these practitioners navigate, leverage, or counteract user-generated content? Hackos has observed that “As the community matures, more and more customers will first access the collective knowledge recommendations of their peers rather than traditional company-provided support” [8, pp. 19-20].

Thus, our proposed special issue extends technical communication scholarship on user-generated content and new web and media technologies by asking how these developments affect the work of professional technical communication practitioners, researchers, and teachers. [Continue reading]

Joanna Wolfe on Gender Dynamics in Engineering Teams

In engineering teams, gender dynamics can disproportionately impact women, limiting or circumscribing their roles in those team environments.  At our last conference in Madison,  Joanna Wolfe - Director of the Global Communication Center, Teaching … [Continue reading]

1Q18 Issue of IEEE Transactions on Professional Communication

The March 2018 issue of the IEEE Transactions on Professional Communication has recently been published online. If you are a paper subscriber, you will receive the issue, printed together with the June issue, in early June. Volume 61, Number 1, … [Continue reading]

Podcast: George Hayhoe interviews Guest Editors of the Special Issue on Plain Language in the IEEE Transactions on Professional Communication

Listen to George Hayhoe interview the three guest editors of the IEEE Transactions on Professional Communication special issue on Plain Language - Nataliya Mateeva, Michelle Moosally, and Russell Willerton - as they discuss the role, the history, and … [Continue reading]

Reminder: ProComm 2018 Abstracts due Feb 5th, 2018 … and here’s some tips on how to write a good one!

We're really looking forward to seeing you all in Toronto in July for ProComm 2018, so here's a quick reminder about the abstract due date and process, available on our Call for Papers page. Writing an abstract can sometimes be an intimidating task, … [Continue reading]

Ryan Boettger, Editor of the IEEE PCS-Wiley Book Series, interviewed on the challenges of integrating and engaging with Millennials in engineering organizations

Ryan Boettger, editor of the IEEE PCS-Wiley Book Series, was recently interviewed in Supply & Chain Demand Executive. He spoke on the challenges of integrating and engaging with Millennials in engineering organizations, nothing that “when Baby … [Continue reading]

Engineering Career Coach Anthony Fasano interviews Traci Nathans Kelley on Slide Rules

Traci-Nathans Kelley, former editor of our IEEE Professional Communication Society book series, is interviewed by The Engineering Career Coach's Anthony Fasano about her book, co-authored with Christine G. Nicometo,  Slide Rules: Design, Build, and … [Continue reading]

Podcast: Karen A. Schriver, Winner of 2017 Joenk Award, Interviewed by George Hayhoe

As indicated previously, Karen A. Schriver is the 2017 winner of the Joenk Award for the best paper in the IEEE Transactions on Professional Communication for her paper "Plain Language in the United States Gains Momentum: 1940–2015."  Listen to her … [Continue reading]

Karen A. Schriver wins Joenk Award for Best Paper in the Transactions (2017)

The editorial board of the IEEE Transactions on Professional Communication is pleased to announce that the winner of the 2017 Rudolph J. Joenk Award for Best Paper in the Transactions is Karen A. Schriver for "Plain Language in the United States … [Continue reading]

Request for Proposals for Guest Editorship and Special Issue Topic
: IEEE Transactions on Professional Communication

The IEEE Transactions on Professional Communication requests proposals for guest editorship and special issue topic for the December 2019 issue. Anyone may propose a topic and apply for guest editor status. Guest editors need not be members of … [Continue reading]