29 Jan

Updates to WebEx

WebEx web conferencing tool has been recently updated to the WebEx Meeting Center platform WBS29.11. Below is a summary of the changes that included in the new release.  Please contact vTools team if you have any questions.

Applies to all WebEx users:

Updates for operating system and browser support

Support was updated for operating systems and browsers. See Cross-platform Features and Known Issues for more information.

Simplified in-meeting user experience

Cisco WebEx continues to improve the look and feel of meetings and consolidate some functions for ease of use. The following changes are included in this release:

  • More appropriate terminology for common functions:
    • Share Desktop” has been changed to “Share Screen
    • Audio Conference” has been changed to “Audio Connection
  • To avoid confusion with the Lock icon in Personal Room meetings, the lock icon that indicated SSL connection at bottom of meeting window has been removed and has been replaced with tool tip text indicating when there is a Secure Connection with SSL
  • A vertical annotation bar is now available when viewing shared content in full screen on the Mac platform.

Leave Meeting command

The Leave Meeting command is disabled for sites that use telephony service provider (TSP) audio.

Accessibility enhancements for the in-meeting experience

The in-meeting experience is more accessible, with improved keyboard navigation and screen reader support.

Content viewing enhancements

Improved content view options have been added that allow attendees to easily pan and zoom in and out on content that the presenter shares during a meeting.

  • New icons for “Zoom in,” “Zoom out,” and “Fit to width” now appear at the top of the content area.
  • Zoom in and out of shared content easily by just selecting the Zoom in or Zoom out icons.
  • There is a new Pan tool for screen sharing (formerly called “desktop sharing”) and application sharing, which allows users to move content horizontally or vertically in the content area.
  • Content is now centered in the content area, with “Fit to Width” selected as the default view option.

Video enhancements

  • New Video panel layout default settings and consolidated controls allow users to view video and switch between layouts more easily:
    • New video layout options at top of video window on the participant list when a video is being sent.
    • When one user sends video, the default meeting window view changes to 50% video view (unless sharing is going on).
    • When two or more people send video, the video panel automatically changes to video thumbnail view.
    • If a web camera is detected, users are asked whether they want to start their video. In the same prompt, users can also choose to start their video in all meetings. This setting can be changed in video settings by selecting the gear-shaped Settings icon on top of the video window.
  • The starting frame rate for thumbnails and active video has increased to 15 fps, improving the video experience in good bandwidth environments.
  • In case of low bandwidth when video cannot be sent, the user receives a descriptive error message after 5 seconds that indicates that the user has bandwidth or local computer issues that may affect video display.

WebEx Productivity Tools

Updates were made to WebEx Productivity Tools support. For more information, see the “WebEx Productivity Tools Support” tables in Productivity Tools Release Notes.

Only applies to WebEx users with an assigned IEEE WebEx account:

Personal Room

  • All Meeting Center customers now have their very own Personal Room. Think of it as your conference room. You get your own easy-to-remember link that never changes, so your colleagues will always know where your meetings are held. Meet instantly and simplify back-to-back meetings by managing your attendees through a lobby.
  • Instant meetings that you start with the Meet Now command (formerly called One-Click) are now held in your Personal Room by default. You can change this option in “Preferences.”
  • By default, WebEx will use the host’s username as the Personal Room identifier; for example, https://sitename.webex.com/meet/username.
  • If a host’s username contains only numeric characters, such as 123456, the corresponding Personal Room identifier will be prefixed with “pr”; for example, pr123456.
  • If a host’s username is in email format, such as user@company.com, the “@” sign will be removed when constructing the corresponding personal room identifier; for example, the username portion of the identifier will be usercompany.com, so the identifier will be https://sitename.webex.com/meet/username.com.

Anyone Can Share feature

The new Anyone Can Share feature allows all participants to share content in the meeting by selecting the Share button, eliminating the friction associated with passing the presenter role to change presenters and allowing for easy collaboration. When this option is turned on, the following conditions occur:

  • The Share buttons and commands are enabled on Quick Start page, menu, and meeting control panel for all participants.
  • The Make Me Presenter button on the Participants panel has been removed.
  • The Share Documents command is turned on and is not changeable under participant privileges.
  • When a participant selects Share and someone else is sharing, he or she will receive a warning message.
  • The host can disable the Anyone Can Share option during the meeting.

Site administrators can turn off this option for their site if they do not want all participants to be able to share without passing the presenter role to them.

Recurring meeting enhancements

The recurring meeting series functionality has been enhanced. Users can now create exceptions to a recurring meeting series and manage the meeting series as well as individual meetings within the meeting series (much like they would in Microsoft Outlook).

  • Users can now navigate through each individual meeting or occurrence of a recurring meeting series. (Individual occurrences of a meeting series are listed separately in list and calendar views.)
  • Users can create exceptions to a meeting series.
  • When editing or deleting a particular meeting within a meeting series, users will have the option to edit or delete that particular occurrence or the entire series
  • This applies to meetings scheduled through the web scheduler or through Productivity Tools.

Profile page enhancements

The Profile page has been reduced to contain key profile information.

  • A more advanced image uploader has been added, which allows you to either upload an image or take a picture with your webcam
  • You can now access the profile page by clicking on your username in the upper right corner
  • It has been given a more modern look and feel, and made fully accessible

Preferences page

The Preferences page is now the centralized location for all user settings.

  • New collapsible categories
  • “Webpage Preferences” and “Default Page Settings” have been moved under the General section
  • The following settings have been moved from the Profile page to the Preferences Page:
    • My Personal Room
    • Scheduling Templates
    • “Session Options” has been renamed to “Scheduling Options”
    • Support Center
  • “My Phone Numbers” (from the Profile Page) and the Personal Conferencing Page have been merged under “Audio Settings”
  • The One-Click Setup page has been moved to the Preferences page and renamed to “‘Meet Now’ Settings”
  • It has been given a more modern look and feel, and made fully accessible.

Other Pages/Updates

  • The One-Click command has been renamed to Meet Now.
  • Calendar consolidation: The “Calendar View” of the Home tab and the Register page have been consolidated with the Browse Meetings and My Meetings pages.

Updates for operating system and browser support

Support was updated for operating systems and browsers. See Cross-platform Features and Known Issues for more information.

19 Dec

System Downtime

Scheduled downtime for IEEE.org and related applications: IEEE.org is being upgraded to bring you enhanced capabilities and an improved experience. There will be service disruptions on Wednesday, 19 December, from 3:00 a.m. – 7:30 p.m. ET (0700 – 2330 UTC-04 ). This affects some member and volunteer applications, in addition to IEEE account management, checkout, and single article purchases. We apologize for the inconvenience.

Please note that due to this upgrade parts of the vTools might be inaccessible:

vTools.Meetings – there might be no ability to validate member numbers for discounted price levels

vTools.WebInABox – there might be no ability to create new or modify existing sites – “Officers” and “Other units” pages might not show any officer or unit data

vTools.Voting – there might be no ability to create new or modify existing ballots – voters should still be able to vote in open elections

vTools.OfficerReporting might not be available

WebEx will not be impacted

vTools.StudentBranchReporting will not be impacted

FluidSurveys – there might be no ability to create new or modify existing ballots – survey takers will still be able to submit their responses

ReviewRoom will not be impacted

06 Nov

Disruptions in service

The effects of Hurricane Sandy are profound throughout the eastern seaboard of the United States, including the New York City metro area and vast portions of New Jersey. Our thoughts and prayers are with our members and employees affected by this calamity.

IEEE is experiencing significant power disruptions to our U.S. facilities in New Jersey and New York. As a result, you may experience disruptions in service from IEEE. We apologize for any inconvenience and thank you for your patience.

27 Sep

System downtime

System downtime

IEEE will be upgrading enterprise wide applications on today, 27 September, from 12:00 PM to 4:00 PM EDT.
Please note that due to this upgrade parts of the vTools might be inaccessible:

vTools.Meetings
– there might be no ability to validate member numbers for discounted price levels

vTools.WebInABox
– there might be no ability to create new or modify existing sites
– “Officers” and “Other units” pages might not show any officer or unit data

vTools.Voting
– there might be no ability to create new or modify existing ballots
– voters should still be able to vote in open elections

vTools.OfficerReporting might not be available

WebEx will not be impacted

vTools.StudentBranchReporting will not be impacted

FluidSurveys
– there might be no ability to create new or modify existing ballots
– survey takers will still be able to submit their responses

ReviewRoom will not be impacted

01 Aug

Planned system downtime

IEEE will be upgrading enterprise wide applications on Wednesday, 8 August, from 2:15 AM to 11:15 PM EDT.

Please note that due to this upgrade parts of the vTools will be inaccessible:

vTools.Meetings
– there will be no ability to validate member numbers for discounted price levels

vTools.WebInABox
– there will be no ability to create new or modify existing sites
– “Officers” and “Other units” pages will not show any officer or unit data

vTools.Voting
– there will be no ability to create new or modify existing ballots
– voters should still be able to vote in open elections

vTools.OfficerReporting will not be available

WebEx will not be impacted

vTools.StudentBranchReporting will not be impacted

FluidSurveys
– there will be no ability to create new or modify existing ballots
– survey takers will still be able to submit their responses

ReviewRoom will not be impacted

In addition there might be an intermittent interruption of signing in to vTools from 2:15 AM – 6 AM EDT across vTools.

Please contact us if you have any questions.

 

01 Aug

vTools.Meetings version 4.1 patch will be released today

We are happy to announce that vTools.Meetings version 4.1 patch will be released today.

This patch release is contains usability enhancements as well bug fixes:

New features and usability enhancements

  • Added functionality to check service that verifies member eligibility for discounted pricing based on the membership status and grade. If service becomes temporarily unavailable, the system  will show an appropriate message and advise member to try registering later instead of failing silently;
  • Added ability to override default meeting coordinates automatically determined based on the meeting address. Coordinates are used to produce Google map of the meeting location and in meeting geographic proximity search. As a result meeting organizer now has ability to specify custom coordinates and produce a custom map location.
  • Renamed “mail merge” buttons to better identify functionality to download registration data in CSV and TSV formats;
  • Made adjustment to close possible SQL injection vulnerability;
  • Added ability for administrator to change unit’s “activated” and “deactivated” dates

Bug fixes

  • Fixed meetings “Cancellation”  e-mails to registrants. Emails now contain correct time and date;
  • Fixed wrong time on L31 report submission confirmation email;
  • Fixed sign in sheet missing names;
  • Fixed registration closing too early;
  • Re-sized username field to support new username format;
08 May

New tutorials posted today

Today we posted two new tutorials:

Using feeds in vTools.Meeting” and “Schedule a meeting Doodle“.  The first tutorial goes in detail over HTML, RSS, iCal, and XML feeds available in the Meetings tool for integration with web pages, RSS readers, calendars, and custom software. The second tutorial will quickly show you how to easily coordinate calendars of multiple meeting attendees to schedule a meeting at the most convenient time for all.

08 May

System Maintenance

Upgrade announcement

IEEE is upgrading a number of Web sites and systems to bring you enhanced capabilities and an improved experience. As a result between 5AM – 6AM and 9AM – 2PM, Wednesday, 9 May, the following vTools functions will not be available:

vTools.Meetings
– there will be no ability to validate member numbers for discounted price levels

vTools.WebInABox
– there will be no ability to create new or modify existing sites
– “Officers” and “Other units” pages will not show any officer or unit data

vTools.Voting
– there will be no ability to create new or modify existing ballots
– voters should still be able to vote in open elections

vTools.OfficerReporting will not be available

WebEx will not be impacted

vTools.StudentBranchReporting will not be impacted

FluidSurveys
– there will be no ability to create new or modify existing ballots
– survey takers will still be able to submit their responses

ReviewRoom will not be impacted

Please contact us if you have any questions.